Effective Date: 03/05/2023
Opsi Medis Sdn Bhd (Company Registration No. 202301016552 / 1510474-T) (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
Name, phone number, email address, and country of residence
Medical concerns or preferences (for consultation and recommendation purposes)
Travel-related information for coordination (e.g., passport details, travel dates)
Any other information provided to us voluntarily
2. How We Use Your Information
We use the information we collect to:
Provide medical tourism services and consultation
Recommend hospitals, doctors, or treatments based on your needs
Book appointments, arrange travel and logistics
Communicate with you via email, WhatsApp, or phone
Improve our services and customer experience
Fulfill legal and regulatory requirements
3. How We Share Your Information
We do not sell or trade your personal information. We may share your information only with:
Partner hospitals and healthcare providers (with your consent)
Travel and logistic service providers for arrangement purposes
Our internal team members who assist in service delivery
Regulatory authorities when required by law
4. Data Security
We take strict measures to protect your personal information, including:
Secure encrypted storage of data
Limiting access to authorized personnel only
Regular system reviews and updates for security compliance
5. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for us to use your data
To exercise your rights, please contact us at [email protected]
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and collect anonymized usage data for analytics. You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date updated.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Opsi Medis Sdn Bhd
Email: [email protected]
Website: https://opsimedis.id
